We aim to deliver most products within 5 working days if possible; however, some made to order items may take longer. Please note however that all delivery dates given are only and always provisional. Goods are subject to availability and delay in delivery of goods is sometimes outside of our control.
Our delivery days are Monday to Friday excluding Public Holidays, unless it is agreed.
If goods are ordered over the weekend or on a bank holiday the order date is taken as the following working day for delivery purposes. If a delivery would normally fall due over the Christmas shut down period the delivery period may be extended to a later date.
We are only able to deliver to addresses within the United Kingdom. Our standard delivery charges for Mainland UK only. If you are ordering from the following areas there may be additional charges. So please contact us to find out the exact cost of delivery before you commit to ordering.
HS1 - HS9, IV12 - IV14, IV35, IV40 - IV48, IV49, IV51, IV52, IV55 - IV56 , KW4, KW13, KW15 - KW17, PA20 - PA49, PA60 - PA78, PH42 - PH44, ZE (all), BT (all), IM (all), GY (all), JE (all).
We will deliver the goods to the address you specify for delivery in your order. It is important that this address is accurate. Please provide a valid contact number, preferably a mobile number so you can be reached in case of any delivery issues.
If an order cannot be successfully completed due to the customer being unable to accept the goods, then a redelivery charge may be applicable. This cost would then be borne by the customer. Please make sure someone is available to accept the delivery on the date of delivery agreed,
Please note; any changes to your delivery address after your order has been processed for despatch may result in additional charges.
On arrival, it is the customer’s responsibility to inspect the product(s) for any sign of tears or damage before sign for it. If the product(s) is damaged please contact us immediately. If there is not enough time to check the product(s) or drivers in hurry please sign as “unchecked” and let us know if any of the product(s) is missing or damaged within 24 hours of receiving it. After the given period is passed iSwitch Design Ltd will not accept any claims.
Please do not install any goods that appear damaged. If you install the goods, you have deemed to have accepted them